Customer Service Representative

4 days ago


Wheeling, West Virginia, United States Troon Golf Full time
Golf Shop Associate Opportunity

Troon Golf is seeking a highly motivated and customer-focused individual to join our team as a Golf Shop Associate. This role offers the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to golfers and patrons of our esteemed facilities.

Job Summary:

  • Assist customers with golf equipment rentals, sales, and fittings
  • Manage cash register transactions and maintain accurate records
  • Maintain a clean and organized shop environment, including shelves and work areas
  • Monitor and control inventory levels to ensure optimal stock
  • Collaborate with management to discuss merchandise and equipment ordering needs
  • Perform additional duties as assigned to support the team

Responsibilities:

  • Book tee times and assist with golf course operations
  • Rent golf equipment and manage inventory
  • Assign golf carts and tee times, ensuring efficient use of resources
  • Sell shop merchandise and promote Troon Golf products
  • Open, close, and secure the Pro Shop and carts
  • Keep work areas clean throughout the shop
  • Discusses merchandise and equipment ordering with management
  • Opens and closes cash register, cashes out daily income, makes daily deposits, and enters into ledger
  • Assists all customers as necessary
  • Other duties to be assigned
  • Monitor and Marshal speed of play
  • Monitor parking lot
  • Serve Snacks, Hotdogs, Soft Drinks & Beer

Estimated Salary Range: $40,000 - $55,000 per year, depending on experience and qualifications.



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