Customer Service Representative
6 days ago
Famous Supply, a wholesale distributor of HVAC and Plumbing products, is seeking an experienced Customer Service Representative to join their team. The company offers a competitive salary and benefits package.
ResponsibilitiesThe ideal candidate will provide superior service to customers via phone, email, or in-person, ensuring timely delivery of materials and resolving any issues efficiently. They will also be responsible for:
- Responding to customer inquiries and concerns in a professional and courteous manner
- Processing orders accurately and efficiently
- Managing open orders and customer bids
- Providing product recommendations based on customer needs
To be successful in this role, the candidate should have:
- A minimum of 1 year experience in customer service, preferably in the HVAC or Plumbing industry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with multiple priorities
- Basic computer skills, including proficiency in Microsoft Office
Famous Supply offers a comprehensive benefits package, including:
- Competitive salary ($55,000 - $65,000 per year)
- Health, Vision, and Dental Insurance
- Paid Time Off (Vacation and Holidays)
- Paid Maternity and Paternity Leave
- 401K Employer Match
- Bonus Opportunity
Famous Supply values its employees and strives to create a positive and supportive work environment. The company's 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. Employees are encouraged to grow and develop their careers within the organization.
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