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Customer Service Agent

2 months ago


Arlington, Texas, United States Perdue, Brandon, Fielder, Collins and Mott L.L.P. Full time
Job Overview

Founded in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP is a prominent law firm specializing in collection services and legal representation for governmental bodies.

Our clientele encompasses various entities, including educational institutions, municipalities, counties, healthcare districts, appraisal districts, and other governmental organizations.

As we expand our operations, we currently maintain 15 primary offices across Texas along with several satellite locations in Texas, Oklahoma, and Florida, serving clients in seven states.

For further details about our firm, please visit our website.

Position Summary

The role of Contact Specialist involves assisting in the recovery of overdue property taxes through telephonic communication and preparation of legal proceedings. This position primarily entails phone-based interactions throughout the workday.

Work Schedule

This is a full-time role operating from 8:30 AM to 5:00 PM, Monday through Friday, with a compensation rate of $16 per hour.

Essential Skills and Qualifications
  • Exceptional oral communication abilities
  • Strong written communication skills
  • Clear and legible handwriting
  • Organizational proficiency
  • Competence in computer usage
  • Excellent critical thinking capabilities
  • Self-motivated with the ability to work independently
  • Ability to comprehend complex legal concepts
Preferred Experience
  • Prior experience in an office setting is advantageous
  • Experience in a legal office, collections environment, or tax office is preferred
Educational Background
  • A high school diploma is required
  • Some college education is preferred
Additional Requirements
  • Reliable transportation is necessary
  • Professional appearance and grooming are expected
  • Availability to work 37.5 hours per week, Monday through Friday
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