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Retail Customer Support Specialist

2 months ago

Rochester, New York, United States Palmersdirecttoyou Full time

Retail Sales Associate (Part Time and Full Time Opportunities)

Job Category: Retail Requisition Number: RETAI001218

Job Overview

As a Retail Sales Associate, you will play a vital role in delivering exceptional service to our customers. Your primary responsibilities will include:

Key Responsibilities

  1. Assist customers with inquiries regarding a variety of products available in the market, including fresh seafood, meats, and an array of menu items.
  2. Provide knowledgeable responses to customer questions about product types, preparation methods, and promotional items.
  3. Maintain a friendly and approachable demeanor, ensuring customer satisfaction through attentive service.
  4. Keep workstations organized, clean, and adequately stocked to facilitate a smooth shopping experience.
  5. Operate the cash register efficiently and assist with transactions as required.
  6. Address customer service concerns related to purchases, including special requests and returns.
  7. Adhere to company policies and understand the corporate culture, goals, and objectives.
  8. Communicate effectively with management regarding customer feedback and operational needs.
  9. Present a professional appearance in accordance with company guidelines.
  10. Perform additional tasks as assigned by the Market General Manager.

Qualifications

Skills

  • Communication Skills: Advanced

Behaviors

  • Detail Oriented: Ability to execute tasks with precision and attention to detail.
  • Enthusiastic: Demonstrates a genuine interest and excitement for the role.
  • Team Player: Collaborates effectively with colleagues to achieve common goals.

Education

  • Preferred: High School diploma or equivalent.

Experience

  • Preferred: 1 year in Food Service
  • Preferred: 1 year in Retail Customer Service

Licenses & Certifications: