Healthcare Registrar
2 weeks ago
The Registrar is a vital member of our healthcare team, responsible for the business aspect of the department and patient-focused care delivery. Key activities include registration, insurance verification, updating financial and demographic information, and reception duties.
Essential Duties and Responsibilities- Greet and direct patients, visitors, and staff with a warm and welcoming demeanor.
- Answer telephones promptly and courteously, directing calls to appropriate personnel and departments.
- Collect and distribute patient referral information from affiliated physicians.
- Escort visitors and patients to appropriate areas, providing information to assist them.
- Embody a culture of diversity and inclusion, promoting an environment that values and respects individual backgrounds and experiences.
- Distribute departmental reading materials, ensuring they are readily available.
- Register patients by updating or entering demographic, financial, and emergency contact information into the computer system.
- Verify demographic information and insurance coverage through patient interviews.
- Generate patient charts and attach pertinent information, such as emergency cards and Medicaid thresholds.
- Review discharged patient charts for diagnosis, physician signature, and dictation code.
- Process specimens for laboratory analysis, ensuring proper labeling and identification.
- File charts and retrieve old records.
- Enter data into required computerized systems.
- Maintain patient recall files.
- Ensure all papers and forms are stamped appropriately.
- Log patients onto registration sheets and reconcile log books.
- Obtain signatures for consent.
- Make clinic appointments.
- Greet visitors and answer telephones promptly and courteously.
- Escort visitors to appropriate areas, when necessary.
- Provide information and make referrals when appropriate.
- Answer call systems and refer to appropriate staff.
- Maintain a safe, clean, and functional environment.
- Transport patients on stretchers or wheelchairs, as required.
- Assist in interpreting, as required by current protocols.
We seek a highly skilled and detail-oriented individual with 6-9 months of healthcare experience. The ideal candidate will possess excellent interpersonal skills, a high school level of knowledge, and basic computer skills. Ability to set priorities, problem-solve, and use proper judgment in difficult situations is essential.
Sufficient oral and writing skills in the English language are required to communicate effectively with patients, visitors, and staff.
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