Field Service Technician
3 weeks ago
At Carolina Handling, we're seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you'll be responsible for troubleshooting and repairing electro-mechanical problems, installations, and performing unscheduled repairs and scheduled maintenance on equipment based on customer demand and need.
Key Responsibilities:
Troubleshoot and repair electro-mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment
Provide complete customer satisfaction in a polite and professional manner while working in a team environment
Analyze problem situations pertaining to breakdowns of customer equipment and recommend action necessary to correct the situation to the customer
Perform necessary repairs to correct analyzed situations in a professional and productive manner
Perform scheduled maintenance on equipment for contracted customers according to Carolina Handling Scheduled Maintenance policies and procedures
Maintain parts and supplies inventory in service van and maintain van service
Responsible for following customer's safety and housekeeping guidelines when performing repairs at customer site
Requirements:
Must maintain a valid driver's license
Preferred one to three years mechanical, electrical, and hydraulic experience in a similar environment or equivalent in college or vocational education
Ability to communicate effectively with customers, management, and co-workers
Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need
Ability to safely operate drills, grinders, presses, forklift, hoists, overhead cranes, and personal hand tools
What We Offer:
Paid vacation and sick time
Defined career progression
Yearly boot allowance
High-quality uniforms (provided)
Medical, dental, and vision insurance
401(k) with match
Stocked van (parts, inventory, specialty tools) - take home every day
2x a year profit share
Yearly bonuses
Annual merit increases
Weekly pay
Tuition reimbursement
Paternity and maternity leave
Why Choose Carolina Handling?
We're a single-source provider for intralogistics expertise, offering proven capabilities in new and used lift trucks, fleet optimization, fleet service, warehouse automation, and training. Our team is dedicated to building a diverse, inclusive, and authentic workplace, and we're committed to helping our technicians reach the next level.
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