Field Service Technician

3 weeks ago


Summerville, Oregon, United States Carolina Handling Full time
Join Our Team as a Field Service Technician

At Carolina Handling, we're seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you'll be responsible for troubleshooting and repairing electro-mechanical problems, installations, and performing unscheduled repairs and scheduled maintenance on equipment based on customer demand and need.

Key Responsibilities:

Troubleshoot and repair electro-mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment

Provide complete customer satisfaction in a polite and professional manner while working in a team environment

Analyze problem situations pertaining to breakdowns of customer equipment and recommend action necessary to correct the situation to the customer

Perform necessary repairs to correct analyzed situations in a professional and productive manner

Perform scheduled maintenance on equipment for contracted customers according to Carolina Handling Scheduled Maintenance policies and procedures

Maintain parts and supplies inventory in service van and maintain van service

Responsible for following customer's safety and housekeeping guidelines when performing repairs at customer site

Requirements:

Must maintain a valid driver's license

Preferred one to three years mechanical, electrical, and hydraulic experience in a similar environment or equivalent in college or vocational education

Ability to communicate effectively with customers, management, and co-workers

Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need

Ability to safely operate drills, grinders, presses, forklift, hoists, overhead cranes, and personal hand tools

What We Offer:

Paid vacation and sick time

Defined career progression

Yearly boot allowance

High-quality uniforms (provided)

Medical, dental, and vision insurance

401(k) with match

Stocked van (parts, inventory, specialty tools) - take home every day

2x a year profit share

Yearly bonuses

Annual merit increases

Weekly pay

Tuition reimbursement

Paternity and maternity leave

Why Choose Carolina Handling?

We're a single-source provider for intralogistics expertise, offering proven capabilities in new and used lift trucks, fleet optimization, fleet service, warehouse automation, and training. Our team is dedicated to building a diverse, inclusive, and authentic workplace, and we're committed to helping our technicians reach the next level.

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