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Client Relationship Manager

2 months ago

Casa Grande, Arizona, United States DISH Full time
Company Overview

DISH, a subsidiary of EchoStar, has been innovating the future of connectivity for over four decades. Our extensive portfolio includes satellite television services, live streaming, on-demand content, smart home installations, mobile plans, and products, as we work towards building America's First Smart Network.

Our brands encompass EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and GenMobile.

Department Overview

Our esteemed Inside Sales & Retention team excels in guiding both current and prospective customers by articulating the value of DISH's offerings through a consultative sales approach. This role is entirely focused on inbound interactions with new and existing clients, eliminating the need for cold calling.

Responsibilities and Duties

The Client Relationship Manager role presents exceptional opportunities to hone sales expertise and cultivate a long-lasting career with a company that generates over $17 billion in revenue. DISH is committed to providing the training, development, and resources necessary for success.

Key Responsibilities
  • Effectively promote DISH and Boost products and services to both new and existing clients
  • Evaluate each client's requirements and propose the most suitable solutions
  • Exhibit resilience and the ability to recover from setbacks while maintaining focus on overarching objectives
  • Manage time efficiently, remain open to learning new techniques, and aspire to advance as a sales contributor
  • Establish and nurture customer relationships
  • Record customer information, including demographics and billing details
  • Deliver outstanding customer service, actively listen to clients, and ensure their satisfaction
Benefits of Joining Us

Unlimited Commission and No Cold Calling .

At DISH, our Client Relationship Managers handle 100% inbound inquiries. We equip you with the finest tools, products, and services available to accelerate your career growth. This is part of DISH's commitment to your success.

Compensation Details

$17.75/hour base salary plus unlimited commission opportunities. Target earnings are projected at $64,000/year, with the potential for significantly higher income based on performance. Top achievers earn well over six figures annually. Additionally, you will have the chance to advance two levels within your first year, accompanied by a corresponding title and pay increase.

Additional Benefits Include:
  • Paid training and continuous development to maximize your career potential
  • Comprehensive medical, dental, and vision insurance
  • Paid time off, 401(k) with company matching, employee stock purchase plan, and tuition reimbursement
  • Complimentary DISH TV programming at home, along with discounted Sling TV, Boost Mobile, and Boost Infinite plans
  • Rewards and Recognition program featuring food days, valuable prizes, exciting trips, and more
Skills, Experience, and Requirements
  • Exceptional verbal, written, and interpersonal communication abilities
  • High school diploma; college graduates preferred
  • Completion of a pre-employment screening, which may include a drug test
  • Must be available to work full-time, on-site in one of our Direct Sales facilities
  • Open availability to accommodate provided schedules
  • Possession of a smartphone or device with an active network connection
Work Environment
  • On-site position
  • Desk-based role
  • Full-time schedule provided post-offer, with variable hours including weekends and holidays
  • Ability to bid on available work schedules based on performance, attendance, and quality assurance
Salary Information

Compensation: $17.75/Hour
Benefits Overview

We offer a range of health benefits, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career advancement opportunities, and a flexible time-off policy; all benefits can be reviewed in detail.

The base pay range provided is a guideline. Individual total compensation may vary based on qualifications, skill level, and competencies; compensation is influenced by the role's location and may change based on work location. Candidates must successfully complete a pre-employment screening, which may include a drug test and DMV check.