Customer Service Associate
3 weeks ago
We are seeking a skilled Customer Service Associate to join our team at U-Haul. As a key member of our staff, you will play a vital role in ensuring exceptional customer experiences by providing top-notch service and support.
About the Role:
This position involves working as part of a dynamic team to be the face of U-Haul's exceptional service. Your primary responsibilities will include assisting customers with U-Haul products and services, managing rentals and inventory using smartphone-based technology, moving and hooking up equipment, cleaning and inspecting equipment, answering questions, and educating customers about our offerings. You will also prepare rental invoices, accept equipment returns, install hitches and trailer wiring, fill propane, and drive a forklift (certifications offered upon employment). Additionally, you will participate in ongoing continuous education through U-Haul University.
Requirements:
To be successful in this role, you must possess a valid driver's license, a high school diploma or equivalent, and excellent communication skills. You should be comfortable working in a fast-paced environment and have basic math skills.
Benefits:
We offer a competitive salary, benefits, and opportunities for advancement. Our comprehensive package includes career stability, opportunities for growth, Mindset App Reimbursement, Gym Reimbursement Program, Health insurance & Prescription plans, Paid holidays, vacation, and sick days, Life insurance, MetLaw Legal program, MetLife auto and home insurance, Discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, Dental & Vision Plans, Business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, Dave Ramsey's SmartDollar Program.
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