Department Manager
2 weeks ago
We are seeking a highly skilled Department Manager to join our team at Barnes & Noble College. As a Department Manager, you will be responsible for providing exceptional customer service, driving sales, and ensuring the smooth operation of our store.
Key Responsibilities- Assist in the daily operation of the store, working closely with the Store Manager and Assistant Store Manager to achieve sales goals and maintain a positive customer experience.
- Act as the Manager-on-Duty, maintaining a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
- Utilize analytical skills and knowledge of the campus to best manage the day-to-day operations and make informed decisions.
- Assist with assigning work and providing focused direction to booksellers to manage and accomplish multiple projects to ensure the proper execution of the workload.
- Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary.
- Maintain an appealing sales floor, including shelving, arranging, cleaning, and organizing product or space within the store.
- Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
- 2+ years of experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
- High school diploma/GED required.
- Outstanding customer service skills to match customers to products that meet their needs.
- Basic reading, writing, and accounting skills required.
- Excellent customer service and communication skills needed.
- Strong interpersonal, communication, and problem-solving skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Medical, dental, and vision insurance.
- Life insurance.
- Short-term and long-term disability.
- Eligibility to participate in a 401(k) plan after completing 1000 hours of work in a 12-month period.
- Paid time off (vacation, sick, and flex days).
- Commuter benefits.
- Employee assistance program.
- Employee discount.
Our stores comply with all applicable federal, state, and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
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