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Room Service Attendant
1 month ago
Job Summary: We are seeking a skilled Room Service Server to join our team at The Plaza Hotel Pioneer Park. As a Room Service Server, you will be responsible for delivering exceptional guest service by setting up, delivering, and retrieving food and beverage orders to/from guest rooms and hospitality suites.
Key Responsibilities:
- Set up and deliver food and beverage orders to guest rooms and hospitality suites.
- Conduct floor sweeps and retrieve food and beverage trays.
- Set up and deliver VIP amenities.
- Service hospitality suites in accordance with banquet event orders and established policies and procedures.
- Abide by state, federal, and corporate liquor requirements pertaining to serving alcoholic beverages.
- Complete shift side work as outlined in the hotel's operating policies and procedures.
- Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales.
- Report all communication to immediate shift supervisor.
- Perform cash handling responsibilities in accordance with company policies and procedures.
- Follow sustainability guidelines and practices related to the hotel's EarthView program.
- Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Requirements:
- High school diploma or equivalent.
- Previous food service experience preferred.
Work Environment and Context:
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.
