Housekeeping Room Attendant

3 days ago


El Paso, Texas, United States Palette Hotels Full time

Job Title: Housekeeping Room Attendant

We are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team at Palette Hotels.

Responsibilities:

  • Obtain room assignments from your Supervisor at the beginning of the shift
  • Check your cart to make sure it is correctly stocked
  • Know the correct procedure for entering a guest room
  • Follow a set pattern of steps for daily cleaning of occupied and check-out rooms so nothing is missed
  • Check room for damages furniture and equipment
  • Report all damage and missing items to your Supervisor immediately
  • Any items found in guest rooms, lobby, corridor, or in the back of the house are to be returned to Lost and Found
  • Before leaving a guest room, give the entire room one last inspection
  • Notify Housekeeping that the room is clean and whether it is occupied or vacant
  • Restock your cart, remove any trash and dirty linen, at the end of the shift
  • Respond to guest questions
  • Provide guest assistance, directions, and information as requested
  • Report all suspicious persons or activities, hazardous conditions, etc., to the Safety/Security Department
  • Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations
  • Perform other duties as requested by Supervisor

Requirements:

  • Service orientation. Knowledge of principles and processes for providing customer and personal services
  • Excellent communication skills. Ability to convey information and ideas
  • Ability to read and understand directions on cleaning chemicals
  • Ability to use chemicals and equipment in a safe and efficient manner

What We Offer:

We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.

We are an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws.



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