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Customer Service Representative

2 months ago

Excelsior, Minnesota, United States Chad Babcock - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their needs and concerns in a timely and professional manner.
  • Product Education: Use a customer-focused, needs-based review process to educate customers about our insurance and financial services options.
  • Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
Benefits
  • Competitive Compensation: Earn a competitive salary and bonus structure.
  • Opportunities for Advancement: Grow your career with our agency and take on new challenges and responsibilities.
  • Collaborative Team Environment: Work with a dynamic and supportive team to achieve our goals and objectives.
Requirements
  • Customer Service Skills: Provide exceptional customer service, responding to customer needs and concerns in a timely and professional manner.
  • Communication Skills: Excellent written, verbal, and listening communication skills.
  • Marketing and Sales Skills: Ability to market and sell insurance and financial services products to customers.
  • Teamwork and Collaboration: Ability to work effectively in a team environment, collaborating with colleagues to achieve our goals and objectives.