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Technical Assistance Representative

2 months ago

Oneida, New York, United States Oneida Health Full time
Job Overview

As a Technical Assistance Representative, you will be instrumental in providing exceptional support to our clients and customers. Your role will encompass a variety of responsibilities aimed at ensuring a seamless experience for users of our services.

Key Responsibilities
  • Deliver expert guidance and troubleshooting assistance for technical issues.
  • Collaborate with team members to enhance customer satisfaction.
  • Document interactions and resolutions to maintain accurate records.
Work Environment

This position is based in a corporate setting, focusing on delivering high-quality support during standard business hours.

Compensation

The salary for this role is competitive, reflecting the expertise and dedication required to excel in this position.

Qualifications

Ideal candidates will possess a strong background in technical support and a commitment to providing outstanding customer service.