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Residential Leasing Specialist

1 month ago

Lacey, Washington, United States Thrive Communities Full time
Job Summary:

Thrive Communities is seeking a highly motivated and results-driven Leasing Consultant to join our team. As a Leasing Consultant, you will be responsible for greeting prospects, presenting the features and benefits of our communities, and securing lease agreements from qualified individuals.

Key Responsibilities:

Marketing and leasing: Maintain a professional atmosphere in the leasing office and other areas where prospective residents and residents meet.
Conduct all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Answer incoming phone calls and handle each call accordingly.
Qualify, determine needs and preferences, and professionally present community and specific apartments while communicating features and benefits.
Maintain awareness of local market conditions and trends.
Contribute ideas to the manager for marketing property and for improving resident satisfaction.
Maintain a lease closing ratio at a level appropriate for the property and submarket.
Respond to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.
Post regularly on online advertising sites as instructed.
Set out A-Boards and balloons at property entrances daily.

Requirements:

Leasing experience in multi-family housing preferred.
National Apartment Leasing Professional (NALP) preferred.
Yardi/CRM and Onsite experience preferred.
Ability to communicate effectively, build trust, and address community challenges with cultural awareness and equity.
Proficient in Microsoft Word, Outlook, and Excel.
Ability to read, write, speak, and comprehend English using correct grammar and punctuation.

What We Offer:

Competitive salary and benefits package.
Opportunities for career growth and professional development.
Collaborative and dynamic work environment.
Recognition and rewards for outstanding performance.

Thrive Communities:

Thrive Communities is a leading provider of high-quality apartment communities. We are committed to creating a culture of excellence, innovation, and community engagement. Our team members are passionate about delivering exceptional customer service and creating a positive impact on the lives of our residents.

How to Apply:

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you