Patient Access Coordinator
4 weeks ago
Nationwide Children's Hospital is seeking a highly skilled and compassionate Patient Access Representative to join our team. As a key member of our Patient Access department, you will play a vital role in ensuring seamless patient experiences from registration to billing.
Key Responsibilities- Provide exceptional customer service to patients and families, applying best practices and standard operating procedures.
- Interview and register patients in registration areas, obtaining accurate demographic, insurance, and physician information.
- Screen customer data to ensure patient eligibility for insurance and verify insurance pre-certification and physician referral requirements.
- Assist in identifying self-pay patients and referring them to financial assistance when applicable.
- Establish and maintain open communication with all departments that Patient Access interacts with and clinical staff in those areas.
- High school graduate, Associates Degree preferred.
- Demonstrated computer skills with the ability to navigate most current technology systems.
- Strong administrative skills required.
- One-year previous healthcare experience preferred.
Nationwide Children's Hospital is a place where passion meets purpose. We are committed to building, sustaining, and evolving an inclusive and equitable environment. Our team is passionate about delivering exceptional care and fostering new discoveries through groundbreaking research.
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