IT Support Assistant

7 days ago


Marysville, Washington, United States University Enterprises Full time
Job Summary

The California Department of Transportation (Caltrans) is seeking a Student Assistant to perform IT-related duties in a learning capacity, under close supervision by the IT Supervisor II (District IT Manager). This is a part-time, temporary, non-benefited, student position.

Key Responsibilities
  • Assist with daily operations of District 3 IT functions, including responding to Tier 1 helpdesk issues.
  • Assist with and observe network and server operations.
  • Interact with customers to resolve a wide range of issues and requests.
  • Perform system and software upgrades.
  • Review procedure manuals for accuracy and completeness.
  • Assist with imaging and deployment of new workstations and peripheral equipment.
  • Compile report data, including hardware inventory.
Requirements
  • Must be a college student attending classes during the regular term at one of the accredited colleges or universities on our affiliation list.
  • Must maintain a minimum cumulative 2.0 GPA.
  • Must complete each term with minimum unit requirements for Undergraduate and Graduate student classifications.
  • Must have knowledge of electronic computer systems, electronic data processing equipment, and its capabilities.
  • Must have the ability to analyze data and situations, reason logically and creatively, identify problems, draw valid conclusions, and develop effective solutions.
Preferred Qualifications
  • Willingness to learn new technologies and gain practical knowledge and work experience as it relates to Information Technology tasks.
Working Conditions

Work is performed in an office or in a field environment.

Application Instructions

Please complete all fields of the employment application. Include your educational history in the "Educational Experience" section and any employment history in the "Employment Experience" section of the application.

Please upload the following documents with your application:

  • Unofficial transcripts

Reside in California and all work must be performed in the state of California throughout the course of employment.


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