HVAC Service Operations Manager
6 days ago
The HVAC Truck Based Service Manager role at Johnson Controls is a leadership position responsible for driving service customer account management, profitability, and customer satisfaction. The manager oversees labor and material growth, employee development, and safety program compliance, ensuring efficient service delivery to a diverse customer base.
Key Responsibilities:
- Leads the execution of assigned service business, including warranty-related customer issues, to drive profitability and productivity
- Manages customer relationship development and satisfaction, procures and maintains fleet and tools inventory, and reviews and approves labor and material quotations
- Ensures consistency of delivery systems through supervision and audits, maintains appropriate staffing levels, and conducts formal performance reviews
Requirements:
- Tech school training or equivalent experience in HVAC or building controls industry
- Three or more years of management experience in similar service deliverable environment
- Strong ability to prioritize work activities, scheduling, and lead a diverse team
We Offer:
- Competitive salary: $95,000 - $120,000 per year
- Paid vacation/holidays/sick time: 15 days of vacation first year
- Comprehensive benefits package, including 401K, medical, dental, and vision care
- Extensive product and on-the-job/cross-training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
About Johnson Controls:
Johnson Controls is a global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional well-being.
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