Restaurant Operations Manager
3 weeks ago
At West Colonial Foods LLC, we're a vibrant community where every employee can thrive and grow. Our Core Values are built on a foundation of teamwork, endless opportunities, and a passion for serving our guests. When you join us, you become part of a family that supports your career development, fosters a culture of inclusivity, and fuels your passion for making each day better with a smile and a cup of our world-famous coffee.
Job DescriptionWe're seeking an experienced Restaurant Operations Manager to lead our Dunkin' store in Orlando. As a key member of our team, you'll be responsible for ensuring seamless store operations, maintaining high-quality standards, and delivering exceptional customer experiences.
Responsibilities- Hire, train, and develop employees to ensure excellent customer service
- Communicate job expectations and performance goals to the team
- Plan, monitor, and appraise job performance to drive growth and improvement
- Create and maintain a guest-first culture that sets us apart from the competition
- Maintain a safe, secure, and healthy work environment that promotes employee well-being
- Ensure brand standards and systems are executed consistently across the store
- Control costs to maximize profitability and drive business growth
- Fluent in English and basic math skills
- Minimum 18 years of age (where applicable)
- High School diploma or equivalent
- 2+ years of experience in restaurant management or supervision
- Strong leadership and communication skills
- Able to work effectively in a fast-paced environment
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