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Customer Service Representative

1 month ago

Stuart, Florida, United States Planet Fitness Full time

About Us:

At Planet Fitness, we strive to create a welcoming and judgement-free environment for our members to achieve their fitness goals. As a Front Desk Associate, you will play a vital role in delivering exceptional customer service and ensuring a positive experience for our members and guests.

Your Responsibilities:

  • Greet members and guests, assist with questions and concerns, and promote our Judgement Free Zone.
  • Resolve member concerns, answer phones, and perform membership-related functions.
  • Execute retail transactions, drive sales goals, and maintain a clean and safe environment.

About You:

  • 6-12 months of customer service experience preferred.
  • Must be 18 years of age or older.
  • Willing to become CPR/AED certified.
  • Basic computer proficiency.

Why Work with Us:

  • Medical, Dental, and Vision Insurance.
  • Vacation/Sick Time/Holiday Pay.
  • Free Black Card Membership.
  • 401(k) Retirement Savings Plan.
  • Term Life Insurance.
  • Healthcare and Dependent Care Flexible Spending Accounts.
  • Employee perks and discounts.
  • Engaging team-building competitions and social events.

Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace.