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Operations Manager in Training

2 months ago

Fort Mitchell, United States Mike's Carwash Full time
Job Summary

We are seeking a highly motivated and experienced Operations Manager in Training to join our team at Mike's Carwash. As a key member of our operations team, you will be responsible for learning all aspects of our car wash operations and preparing for a General Manager role.

Key Responsibilities
  • Customer Focus: Provide exceptional customer service and ensure that all customers leave satisfied.
  • Team Development: Develop and lead a high-performing team, including coaching, training, and mentoring.
  • Operational Excellence: Ensure that all operational processes are running smoothly and efficiently, including maintaining high-quality wash results and minimizing expenses.
  • Safety and Compliance: Ensure a safe working environment and comply with all company policies and procedures.
  • Communication: Effectively communicate with team members, management, and customers to ensure seamless operations.
Requirements
  • Extensive Operational Experience: Proven ability to lead and develop small teams, hit goals consistently, and execute day-to-day upkeep of facilities and/or equipment.
  • Leadership Skills: Ability to inspire and motivate team members to achieve exceptional results.
  • Problem-Solving Ability: Utilize logic and systematic processes to analyze and solve problems.
  • Flexibility: Respond promptly to shifts in direction, priorities, and schedules.
  • Mathematical Skills: Ability to score an 80% on our Money Handling Skills Assessment without use of a calculator.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Work Schedule: Must average 40 hours per week, with the ability to work at least five days and 40 hours each week, including every other weekend.