Retail Personal Assistant

2 weeks ago


Wentzville, Missouri, United States Walmart Full time
Position Overview:

As a Retail Personal Assistant, you will play a crucial role in enhancing Membership engagement by delivering insights on Membership advantages, advocating for the value of our products and services, managing Membership enrollments, upgrades, and credit accounts, and actively participating in promotional events to achieve Membership objectives.

Key Responsibilities:


1. **Safety Compliance:** Ensure the safety of the facility by adhering to all safety protocols, conducting regular safety inspections, and following proper procedures for handling hazardous materials. Report any unsafe conditions to management promptly.

2. **Order Fulfillment:** Efficiently process Member orders through Fax 'n Pull and Click 'n Pull services by reviewing requests, selecting items from inventory, scanning, packaging, and securing items until Members arrive. Follow up on out-of-stock items to meet Member expectations.

3. **Collaboration and Communication:** Complete work assignments by utilizing company policies and resources, collaborating with colleagues and management, and communicating progress and challenges effectively. Identify and recommend improvements to enhance operational efficiency.

4. **Customer Service Excellence:** Deliver exceptional service by recognizing Member needs, assisting with product selections, resolving issues, and promoting the company's offerings to enhance Member satisfaction.

5. **Ethical Standards:** Uphold company policies and ethical standards by implementing action plans and utilizing the Open Door Policy in all business processes.

Benefits:
At Walmart, we offer a competitive compensation package that includes:

  • Comprehensive health benefits, including medical, vision, and dental coverage.
  • Financial perks such as 401(k) plans, stock purchase options, and company-paid life insurance.
  • Generous paid time off, including parental leave, family care leave, and bereavement leave.
Additionally, you will receive Paid Time Off (PTO) that can be utilized for various purposes, including vacation and sick leave, with amounts varying based on job classification and tenure.

Education Benefits:
Our Live Better U program offers education benefits for both full-time and part-time associates, covering a range of educational opportunities from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are fully funded by Walmart.

Compensation:
The hourly wage for this position ranges from $18.00 to $25.00, with potential additional compensation based on specific circumstances.

Equal Opportunity Employer:
Walmart, Inc. is committed to diversity and inclusion, ensuring that we understand and value the unique backgrounds and perspectives of our associates and customers.

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