Hotel Service Ambassador

4 days ago


Los Angeles, California, United States Hilton Hotels Corporation Full time

Hilton Hotels - Job Overview:

Job Summary

We are seeking a highly skilled and courteous Guest Service Agent to join our team at Hilton Hotels. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities
  • Greet guests warmly and complete the registration process in a timely and efficient manner
  • Assist guests with check-out procedures and respond to any questions or concerns they may have
  • Demonstrate a thorough knowledge of hotel information and services, including amenities, facilities, and local attractions
  • Utilize up-selling techniques to promote hotel services and facilities, resulting in increased room occupancy and revenue
  • Respond promptly to guest inquiries and resolve issues in a professional and courteous manner

Estimated Salary: $45,000 - $55,000 per year

About Us

Hilton Hotels Corporation is a leading global hospitality company dedicated to delivering exceptional guest experiences through our commitment to quality, service, and innovation.



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