Housekeeping Associate

2 weeks ago


Madison Heights, Michigan, United States Residence Inn Madison Heights Full time
Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Residence Inn Madison Heights. As a Room Attendant, you will be responsible for maintaining clean and attractive guestrooms while providing exceptional service to our guests.

Responsibilities
  • Thoroughly clean guestrooms to the highest standards, ensuring a comfortable and enjoyable stay for our guests.
  • Restock housekeeping supplies, including linens, cleaning products, and guest amenities.
  • Remove trash and dirty linen from guestrooms and hallways, maintaining a clean and tidy environment.
  • Keep public areas, hallways, and closets clean, neat, and well-maintained.
  • Report any maintenance issues or missing items to the Housekeeping Supervisor/Manager.
  • Handle lost and found items according to our standards.
  • Ensure overall guest satisfaction and provide exceptional service.
Requirements
  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Ability to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.
  • Effective communication skills, both verbal and written, with all levels of employees and guests.


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