Store Manager

4 days ago


Douglas, Arizona, United States Harbor Freight Tools Full time

Job Summary

We are seeking a highly motivated and results-driven Store Manager to lead our retail operations team. As a Store Manager, you will be responsible for maximizing store performance through effective talent management, operational execution, and delivering an exceptional customer experience.

Key Responsibilities

  • Drive Sales and Revenue Growth
    • Develop and implement sales strategies to exceed financial goals
    • Manage payroll and control expenses to optimize profitability
  • Operational Excellence
    • Prioritize workload and ensure efficient execution of standard operating procedures
    • Validate compliance to company policies and procedures
  • Talent Optimization
    • Acquire and retain high-quality talent
    • Develop and train team members to achieve their full potential
  • Customer Experience
    • Ensure a friendly and welcoming store environment
    • Ensure items are in-stock and priced correctly
    • Maintain a clean and organized store

Success Drivers

Drive for Results

Use data to set priorities and translate goals into action plans. Consistently push self and others for results. Manage internal and external communications.

Building High Performance Teams

Acquire and retain the right talent. Train, coach, and provide feedback. Develop team for growth.

Problem Solving

Is solution-oriented, sees problems as opportunities. Looks beyond the obvious and doesn't stop at the first answers. Keeps the goal in mind and is not easily deterred.

Managing and Measuring Work

Clearly assign responsibility for tasks and decisions. Set clear and measurable objectives. Monitor process, progress, and results and provide effective feedback.

Managerial Courage

Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Customer Focus

Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful and effective communication.



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