Automotive Service Consultant
1 week ago
As an Automotive Service Consultant at Whaling City Auto Group, your primary responsibility will be to deliver outstanding customer service while overseeing all facets of vehicle maintenance and repair requirements.
This is a full-time role within the automotive sector, where you will collaborate with a vibrant team to enhance customer satisfaction and contribute to the overall success of the organization.
Compensation & Benefits:
We provide a competitive salary along with a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, and discounts on vehicle purchases and services.
Key Responsibilities:
- Welcome customers warmly and create a friendly atmosphere
- Engage with clients to assess their service requirements and suggest suitable options
- Arrange service appointments and manage loaner vehicle logistics as necessary
- Keep clients informed about their service status and any further recommendations
- Maintain accurate records of all service transactions and completed tasks
- Address customer inquiries and concerns professionally and promptly
- Work alongside service technicians to ensure timely and high-quality service delivery
- Promote additional services and maintenance packages to boost revenue
- Oversee inventory levels of service supplies and equipment
Qualifications:
- High school diploma or equivalent; further education in automotive technology or a related field is advantageous
- Previous experience as a Service Consultant in the automotive sector is highly preferred
- Exceptional communication and customer service abilities
- Proficient in computer usage and data entry
- Capability to multitask and thrive in a fast-paced environment
- Strong problem-solving and decision-making skills
- Availability to work some weekends and holidays
EEOC Statement:
Whaling City Auto Group is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, status as a protected veteran, genetic information, or any other legally protected status. We are dedicated to fostering an inclusive environment for all employees.
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