Lead Client Service Representative

4 days ago


Fremont, United States Old Fort Banking Co Full time
About Old Fort Banking Company

Old Fort Banking Company is an employee-owned and operated financial institution, and a privately held subsidiary of Gillmor Financial Services, Inc. Established in 1916, the bank is headquartered in Tiffin, Ohio.

Our Community is Our Cause

We are a community-first bank, proud to be a resource for local groups, organizations, and businesses. We take the time to help our communities thrive, because when they succeed, we all do.

Client Focused

As a Lead CSR, you will be the initial contact for our clients, ensuring all visitors feel welcome the moment they walk in the door. You will be responsible for accurately handling all banking needs of our clients, including deposits, withdrawals, cashier's checks, and foreign exchange.

Requirements
  • Coaches, mentors and leads CSRs by example to deliver a unique client experience aimed at improving client financial wellbeing and creating loyalty.
  • Ensures CSR branch daily operation maintenance transactions are completed in an efficient and accurate manner.
  • Handles transactions efficiently and accurately by accepting account deposits and withdrawals, verifying cash and endorsements of checks.
  • Remain compliant with bank guidelines, policies, procedures, regulatory and BSA requirements.
What We Offer

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and client-focused individual, we encourage you to apply for this exciting opportunity.



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