Customer Service Ambassador

1 week ago


Kapolei, Hawaii, United States Million Air Full time
Job Overview

We are seeking a highly motivated Customer Service Representative to join our team at Million Air. As a key member of our customer service department, you will be responsible for providing exceptional customer experiences by using your excellent communication skills and in-depth knowledge of company products and programs.

Responsibilities
  • Greet customers in a friendly and professional manner
  • Provide concierge services to pilots and customers including making reservations as required
  • Invoicing for services rendered to customers and pilots
  • Record customer preferences in the Million Air CSI system
  • Proactive preparation for all incoming aircraft
  • Provides timely feedback to the company regarding service failures or customer concerns
  • Partner with line service team to meet and exceed customer's service expectations
Requirements
  1. High School Diploma or equivalent
  2. Customer service experience preferably in the service industry
  3. Excellent communication and interpersonal skills
  4. Ability to work evenings, weekends, and holidays
  5. Acceptable driving record
  6. Ability to pass a background check

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.



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