Customer Service Representative

4 days ago


Kapolei, Hawaii, United States Navy Federal Credit Union Full time
Job Summary:
Navy Federal Credit Union seeks a Customer Service Representative to provide members and prospective members with a wide range of products and services. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.

Responsibilities:
• Provide exceptional customer service to members and prospective members
• Offer financial products and services, including depository accounts and lending products
• Work with members to understand their financial goals and provide personalized solutions
• Collaborate with colleagues to achieve sales and service goals
• Stay up-to-date on Navy Federal's products and services to provide accurate information to members

Requirements:
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• 1+ years of customer-facing experience in a financial institution or related industry
• Excellent communication and interpersonal skills
• Ability to work in a team environment and meet sales and service goals
• Basic math skills and attention to detail
• Familiarity with Navy Federal's products and services a plus

Benefits:
Navy Federal offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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