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Customer Service Representative

2 months ago

Pelham, New York, United States 1-800-PLUMBER Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our office support team, you will be responsible for providing exceptional customer service, handling customer inquiries, and performing various administrative tasks.

Key Responsibilities
  • Customer Service: Respond to customer calls, emails, and other inquiries in a timely and professional manner.
  • Administrative Tasks: Perform various administrative duties, including data entry, filing, and other office responsibilities.
  • Communication: Utilize excellent communication skills to ensure customer satisfaction and resolve any issues that may arise.
  • Team Collaboration: Work closely with our team to ensure seamless communication and efficient workflow.
Requirements
  • Courtesy and Professionalism: Demonstrate a courteous and professional demeanor at all times.
  • Technical Skills: Possess basic computer skills and be proficient in using various software applications.
  • Reliability: Be reliable, punctual, and able to work independently with minimal supervision.
  • Additional Requirements: Possess a clean background, pass a drug test, have reliable transportation, an active cell phone, and a valid driver's license.
Compensation

The successful candidate will receive a competitive hourly rate of $22.00 per hour.

About Us

1-800-Plumber +Air is a premier plumbing and HVAC company dedicated to providing exceptional service to our customers. We operate on a Win/Win/Win model, ensuring that our customers, employees, and company all benefit from our partnership.