Junior IT Support Specialist

2 weeks ago


Troy, Michigan, United States Grid4 Communications Full time
Position Overview

Junior IT Support Specialist - Launch Your Career in Technology with Grid4 Communications

Are you a motivated individual with a keen interest in technology and a strong desire to develop your skills in the Managed Services sector? Grid4 Communications is looking for a Junior IT Support Specialist to join our dynamic team. This role offers a fantastic opportunity to enhance your technical abilities while providing exceptional IT services to our clients.

Core Responsibilities:

  • Deliver first-tier technical assistance to clients, ensuring their requests are handled promptly and professionally.
  • Assist in the oversight, upkeep, and troubleshooting of client networks, systems, and devices.
  • Maintain thorough documentation of all tasks performed in our ticketing system, ensuring clarity and accuracy.
  • Work collaboratively with colleagues to resolve technical challenges and escalate more complex issues to senior technicians when necessary.
  • Engage in continuous training and development to enhance your technical expertise and remain updated with industry advancements.
  • Contribute to the establishment of IT best practices, ensuring our clients receive reliable and high-quality service.
  • Support the setup and configuration of hardware and software, adhering to established protocols and guidelines.
  • Actively participate in team activities, sharing insights and fostering a positive, collaborative workplace.
  • Assist clients in understanding and leveraging technology to optimize their operations and achieve their objectives.

Qualifications:

  • Associate's degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience.
  • Entry-level technical certifications such as A+, Network+, or MTA are preferred, or a willingness to pursue these credentials.
  • Basic knowledge of the Windows Server family, Microsoft 365, and current Microsoft Desktop Operating Systems.
  • Familiarity with networking principles, including hands-on experience with routers, switches, and wireless systems.
  • Strong analytical and troubleshooting abilities, with a commitment to delivering excellent customer service.
  • Outstanding communication and interpersonal skills, capable of conveying technical concepts in layman's terms.
  • A genuine enthusiasm for technology and a dedication to ongoing learning and personal development.
  • Highly organized, with a strong attention to detail and the ability to manage multiple tasks effectively.

What We Offer:

  • A healthy work-life balance, featuring flexible work arrangements and options for remote work.
  • A vibrant company culture that promotes inclusivity and fun – our core values guide our actions.
  • Opportunities for professional advancement, training, and development to help you realize your full potential.
  • Comprehensive health benefits, including medical, dental, and vision coverage, prioritizing employee wellness.
  • Generous paid time off, encompassing vacation days, holidays, personal/sick days, and other leave options.
  • A 401(k) plan with a competitive company match to support your financial future.
  • A business casual dress code and a modern, collaborative workspace.
  • Regular team-building activities, social events, and opportunities to contribute to community initiatives.


  • Troy, Michigan, United States A-Line Staffing Solutions Full time

    A-Line Staffing Solutions is currently seeking a Pharmacy Support Specialist. This role involves working with a reputable organization that offers opportunities for professional advancement. The position is full-time, requiring 40+ hours per week.Compensation for the Pharmacy Support SpecialistThe hourly wage for this role is $17.00.Comprehensive benefits...

  • IT Support Specialist

    1 month ago


    Troy, Michigan, United States Lockheed Martin Full time

    :IT Support Specialist - Be a Hero in a High-Tech WorldDo you have a passion for solving technical challenges and providing exceptional support to customers? Are you looking for an exciting opportunity to work with cutting-edge technology in a high-tech manufacturing and engineering environment? Look no further We have an exciting opportunity for an IT...


  • Troy, Michigan, United States Troy Urgent Care Walk-In Clinic PC Full time

    Position OverviewJoin Our Team as a Healthcare Support Specialist at Troy Urgent Care Walk-In Clinic PCWe are seeking a dedicated individual to become part of our vibrant team of healthcare professionals committed to delivering exceptional patient care in a busy clinical setting. As a Healthcare Support Specialist, you will be instrumental in providing...


  • Troy, Michigan, United States Corewell Health Full time

    Job Overview As a Pediatric Support Specialist, your primary focus will be to deliver therapeutic play experiences and assist young patients in developing coping mechanisms throughout their healthcare journey. This position requires the use of age-appropriate play, preparation, education, and creative activities to support both children and their families,...

  • IT Support Specialist

    2 weeks ago


    Troy, Michigan, United States TEKsystems Full time

    Job OverviewPosition Duration: 6 MonthsRole Summary: TEKsystems is seeking a dedicated IT Support Specialist to enhance our IT Support team. This role involves delivering both on-site and remote assistance to our employee base, including regular staff and occasionally executive-level users.Key Responsibilities:Provide hands-on desktop support for hardware...


  • Troy, Michigan, United States RaiZan Solutions Full time

    Job OverviewPosition: Culinary Support SpecialistLocation: Livonia, MIEmployment Type: Permanent Full TimeDepartment: Culinary ServicesRole Summary:We are in search of a motivated and passionate Culinary Support Specialist to enhance our Culinary Services team in Livonia, Michigan. In this role, you will be essential in facilitating the efficient operation...


  • Troy, Michigan, United States Teoresi Group Full time

    We are currently seeking a dedicated:IT Support SpecialistThe selected candidate will be part of our internal IT support team, responsible for configuring and maintaining company technology devices while addressing support requests from users.Key Responsibilities:Oversee level I IT support operationsProvide assistance to users for hardware and software...


  • Troy, Michigan, United States CRSI Full time

    About CRSIChampaign Residential Services is a leading provider of support services for individuals with developmental disabilities.Our MissionWe strive to create a supportive and empowering environment that enables individuals to live their best lives.Job SummaryWe are seeking a dedicated and compassionate Caregiver Support Specialist to join our team. As a...


  • Troy, Michigan, United States TEKsystems Full time

    Position Title: Client Support SpecialistRole Overview: We are seeking motivated and committed Client Support Specialists.Responsibilities:Manage 50-80 incoming inquiries daily regarding mortgage and insurance topics.Assist clients, insurance representatives, and financial organizations.Trained to address both mortgage and insurance inquiries.Navigate...


  • Troy, Michigan, United States Premier Health Partners Full time

    Premier Health PartnersRehabilitation Support SpecialistPRN - *AS NEEDED, 8 HOUR SHIFTSThe Rehabilitation Support Specialist at Premier Health Partners plays a crucial role in assisting patients and their families with financial guidance, managing appointment schedules, verifying insurance details, and ensuring adherence to regulatory standards. This...


  • Troy, Michigan, United States Premier Health Partners Full time

    Premier Health PartnersRehabilitation Support SpecialistPRN - *AS NEEDED, 8 HOUR SHIFTSThe Rehabilitation Support Specialist at Premier Health Partners plays a crucial role in assisting patients and their families with financial guidance, coordinating appointments, verifying insurance details, and ensuring adherence to regulatory standards. This position...


  • Troy, Michigan, United States Inspired Education Full time

    Position Overview: The Childcare Support Specialist plays a crucial role in fostering a nurturing environment for children across various age groups, including infants, toddlers, preschoolers, and school-aged children. This position is dedicated to ensuring the safety and well-being of the children while promoting positive interactions and development.Key...


  • Troy, Michigan, United States Ciber Full time

    Ciber is seeking dedicated individuals to join our team and contribute to innovative projects while advancing their careers. At Ciber, you will collaborate with industry experts and be part of successful teams that drive our clients' achievements. This role offers long-term career growth opportunities in a dynamic environment that embraces the latest...


  • Troy, Michigan, United States JPS INSURANCE AGENCY LLC Full time

    Job OverviewWe are a family-owned independent insurance agency looking for a Client Support Specialist. In this role, you will assist clients by delivering product and service information while addressing technical challenges they may encounter.Key Responsibilities:Manage incoming calls, client inquiries, and service requests.Offer detailed information...


  • Troy, Michigan, United States MKD Wealth, LLC Full time

    Position Overview: Financial Planning Support SpecialistMKD Wealth, LLC, a privately owned Wealth Management firm, is in search of a dedicated Financial Planning Support Specialist to assist our advisors and clients effectively. The ideal candidate will excel in managing multiple projects and ensuring timely completion.Key Responsibilities:Develop retirement...


  • Troy, Michigan, United States LND ENTERPRISES LLC Full time

    Office Administrative RoleLND ENTERPRISES LLC is on the lookout for an **Office Administrative Specialist** to enhance our operational team. The successful candidate will possess a solid proficiency in **Quickbooks Software**. Key responsibilities will encompass **client interaction**, **billing**, **accounts management**, **data processing**, and **document...


  • Troy, Michigan, United States American Honda Motor Co Inc Full time

    Job SummaryThis part-time office position is an integral part of the Supply Operations unit at American Honda Motor Co Inc. The successful candidate will provide administrative support to our Supply Specialists and Management by maintaining reports, performing system maintenance, communicating with suppliers, and other tasks related to the flow of service...


  • Troy, Michigan, United States Smart IT Frame LLC Full time

    Job Requirements:We are seeking a highly skilled Teamcenter Developer to join our team at Smart IT Frame LLC. The ideal candidate will have a strong background in Teamcenter applications and experience in IT development.Key Responsibilities:Develop and maintain Teamcenter applications using C/C++ or JavaDesign and implement test automation...


  • Troy, Michigan, United States Jars Cannabis Full time

    About the RoleJars Cannabis is seeking a talented Junior Graphic Designer to join our corporate team. As a key member of our design team, you will be responsible for creating visually appealing and engaging designs for our brand partnerships, including web, email, social media, print, and digital advertising.Key ResponsibilitiesDesign and produce interactive...


  • Troy, Michigan, United States Care Michigan Full time

    Job OverviewAs a Client Support Specialist, you will provide essential case management services to individuals affected by work-related injuries and disabilities. Your role will involve attending medical appointments, conducting evaluations, and documenting findings.Key ResponsibilitiesAssist clients during physician visits and maintain accurate records of...