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Patient Care Coordinator Specialist
2 months ago
We are seeking a highly skilled Patient Care Coordinator to join our team at BMR Partners Inc. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Provide exceptional customer service to patients, ensuring positive and professional interactions.
- Manage patient inquiries, support therapy compliance, and coordinate medication deliveries.
- Facilitate effective communication between patients, healthcare providers, and internal teams.
- Utilize electronic health records and pharmacy systems to document and manage patient information.
- Identify and escalate complex clinical matters to the appropriate clinical team when necessary.
- Strong verbal and written communication skills.
- Bilingual Spanish is highly preferred but not required.
- Ability to utilize medical terminology to communicate with patients and healthcare professionals.
- Excellent organizational skills, with a strong attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multi-task and work well under pressure in a fast-paced environment.
- Self-motivated and able to work both independently and as part of a team.
- Experience using electronic health records (EHR) systems.
- 1+ years of experience in customer service or patient care coordination.
- Specialty Pharmacy experience is highly preferred.
- IVIG scheduling and care coordination experience is highly preferred.
- Experience with CareTend pharmacy system is highly preferred.
$23 - $28
