Hospitality Ambassador

3 weeks ago


Las Cruces, New Mexico, United States Chili's Grill & Bar Full time
Guest Experience Specialist - Las Cruces

At Chili's Grill & Bar, we are committed to delivering exceptional experiences to every Guest, every day. As a Guest Experience Specialist, you will play a vital role in creating a warm and welcoming atmosphere for our Guests.

Responsibilities:
  • Provide a warm welcome to every Guest, setting the tone for an exceptional dining experience.
  • Manage the wait list, ensuring Guests are informed and comfortable.
  • Communicate Guest concerns to the Manager, ensuring prompt resolution.
  • Answer telephone calls within three rings, directing them efficiently.
  • Assist fellow Team Members as needed, promoting a positive and supportive team environment.

About Us:

Chili's was born in Dallas, Texas in 1975, with a legacy deeply rooted in service, hospitality, and giving back. We are dedicated to delivering the best experience to every Guest, every day.

About You:

We are seeking a friendly, warm, and caring individual who is always ready to greet with a smile. As a Guest Experience Specialist, you will thrive in a fast-paced, high-volume environment, thinking and acting quickly to ensure seamless Guest experiences. You will be able to work in a standing position for long periods of time and safely lift and maneuver trays of food when necessary. No experience is necessary, as we provide comprehensive training to ensure your success.

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