Porter Assistant

3 weeks ago

Detroit, Michigan, United States ROOST Detroit Full time
About the Role

We are seeking an experienced and enthusiastic Porter Assistant to join our team at ROOST Detroit. As a key member of our hospitality team, you will be responsible for providing exceptional guest service in various aspects of package management, storage room organization, and bell duty services.


About Us

ROOST redefines temporary living experiences by offering fully furnished apartments with flexible lease terms, thoughtfully designed spaces, and engaging human interactions. Our corporate culture is built on progressivism, enthusiasm, entrepreneurialism, creativity, and vibrant diversity.


Key Responsibilities
  • Maintain the cleanliness and organization of back alley/trash rooms, including breakdown of boxes and monitoring of trash rooms/bins.
  • Organize and manage packages in the package room, collecting trash, checking, and replenishing supplies as needed.
  • Receive, organize, notify, and deliver packages for residents/guests in a timely and efficient manner.
  • Assist guests with luggage upon arrival and departure, ensuring seamless check-in/check-out experiences.
  • Monitor and maintain the entrance, lobby, and mailroom areas to ensure a welcoming environment for all guests.

Requirements
  • Ability to lift, balance, and carry up to 25 lbs. for transporting carts, cleaning supplies, linen, equipment, etc.
  • Ability to lift, balance, and carry (with assistance) up to 100 lbs. for transporting mattresses, inventory, equipment, etc.
  • Ability to stand or walk for prolonged periods to clean and organize guest rooms, spaces, storage, equipment, etc.

Benefits
  • Comprehensive benefits package including Health, Vision, Dental, Life insurance, and more.
  • 401(K) retirement plan with company match.
  • Paid time off, holidays, personal days, and sick leave.

Why Join Us?

At ROOST Detroit, we value diversity and inclusivity, creating an equal opportunity workplace where everyone feels welcome. We believe that everyone deserves a chance to thrive in a dynamic and supportive environment. If you're passionate about delivering exceptional guest experiences, we want to hear from you

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