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IT Support Agent

2 months ago

Austin, Texas, United States Apexon Full time
Job Overview

Company Overview:
Apexon is a leading provider of digital technology services and platform solutions, dedicated to enhancing the digital experience for our clients. With over 25 years of expertise and a global team of more than 5000 professionals across various locations, we focus on delivering exceptional digital solutions.

Our core competencies include digital experience, analytics, artificial intelligence, and cloud services, all aimed at harnessing technology to empower individuals through intelligent and engaging solutions. We are committed to a #HumanFirstDigital approach.

Position: Help Desk Agent

Work Arrangement: Remote

Number of Positions Available: 3

Essential Qualifications:
  • Experience in help desk support, familiarity with CRM systems (preferably Salesforce), and strong customer service abilities.
Key Responsibilities:
  • Address and resolve email ticket inquiries utilizing Salesforce CRM.
Additional Information:

Your personal information will be handled confidentially in accordance with EEO guidelines.