Customer Service Representative

7 days ago


New York, New York, United States Suburban Propane Full time

About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Suburban Propane. As a key member of our customer service team, you will play a pivotal role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities

  • Handle a high volume of customer inquiries and resolve issues in a timely and professional manner
  • Maintain in-depth knowledge of our products and services, including propane delivery and customer account management
  • Utilize a proactive sales approach to identify and capitalize on sales opportunities
  • Develop and maintain strong relationships with customers to drive loyalty and retention
  • Effectively manage customer account data and maintain accurate records

Requirements

  • Minimum of 3 years of experience in a customer service or sales role
  • High school diploma or equivalent required
  • Strong computer skills, including Microsoft Office and data entry
  • Ability to multi-task and prioritize assignments in a fast-paced environment

About Suburban Propane

Suburban Propane is a leading marketer and distributor of propane and refined fuels, serving over one million residential, commercial, industrial, and agricultural customers across 41 states. We are committed to delivering exceptional customer service and driving growth through innovation and teamwork.



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