Dispatch Coordinator
2 days ago
We are seeking a highly organized and detail-oriented Dispatch Coordinator to join our team at Bish's RV, Inc. As a key member of our operations team, you will be responsible for ensuring proper repair order documentation, maintaining an effective dispatch system, and prioritizing and controlling all comebacks to ensure proper and prompt attention.
Key Responsibilities- Repair Order Management: Ensure accurate and timely documentation of repair orders, including logging status and reporting any changes in time or cost estimates to the service advisor and/or customer.
- Dispatch System Maintenance: Maintain an organized and up-to-date repair log, and ensure that all necessary information is readily available to the service team.
- Comeback Management: Prioritize and control all comebacks to ensure proper and prompt attention, and communicate effectively with the service team to ensure timely resolution.
- Communication: Develop and maintain strong relationships with the service team, customers, and other stakeholders to ensure seamless communication and collaboration.
- Exceptional Organizational Skills: Proven ability to prioritize tasks, manage multiple projects, and maintain accurate records.
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with diverse stakeholders.
- Problem-Solving Skills: Ability to analyze problems, identify solutions, and implement effective solutions.
- Team Player: Ability to work collaboratively with the service team, customers, and other stakeholders to achieve common goals.
- Comprehensive Benefits Package: Medical, vision, dental, and other supplemental coverages.
- 401K with 5% Match: Opportunities for retirement savings and growth.
- Employee Discounts: Discounts on RVs, parts, and services.
- Company-Paid Life Insurance: Protection for you and your loved ones.
- Gym Membership Reimbursement: Support for your physical and mental well-being.
- Opportunities for Advancement: Career growth and development opportunities.
Bish's RV, Inc. is a leading RV dealer with a commitment to quality, customer satisfaction, and employee development. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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