Residential Services Coordinator
6 days ago
Pinnacle Services, a leading provider of community residential services, seeks a highly motivated and experienced Residential Program Manager to oversee the day-to-day operations of our residential sites in the Metro area. As a key member of our team, you will be responsible for ensuring the delivery of high-quality services to individuals with developmental disabilities and/or mental health diagnoses.
About Pinnacle Services
We are committed to providing person-centered services that empower individuals to achieve their full potential. Our team is dedicated to creating a supportive and inclusive environment that fosters growth and development. If you share our passion for human services and are looking for a challenging and rewarding career opportunity, we encourage you to apply.
Salary and Benefits
The successful candidate will receive a competitive salary of $19.25 per hour, plus traditional benefits for full-time employees, including health insurance, dental insurance, vision insurance, life insurance, short-term disability, voluntary life insurance, flexible spending account, paid time off, and 7 holidays. The company also offers 401K eligibility after 6 months of service.
Responsibilities
- Oversight of site operations and program service delivery, including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, and maintaining supplies and groceries
- Coordination of staff scheduling to ensure consistent service delivery
- Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements
- Providing active support and direct care to individual(s) with developmental disabilities and/or mental health diagnoses, including personal and medical cares as necessary
- Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals
- Ensuring medication administration compliance through regular review, observation, and follow-up on medication errors
- Prioritizing the use of person-centered practices and positive strategies to support the individual(s) served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life
- Serving as the emergency contact and first point of contact for individual(s) served, Direct Support Professionals, and external stakeholders/Support Team
Requirements
- Driver's license, current automobile insurance, and access to reliable transportation
- At least one year of direct care experience working in a 245D licensed setting
- Previous supervisory experience
- Experience using Therap
- Meet one of the following DHS Program Coordinator Standards:
• Possess a baccalaureate degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
• Possess an associate degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
• Possess a diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children;
• Possess a minimum of 50 hours of education and training related to human services and disabilities; and
• Possess four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified;
Preferred Qualifications
- Three years of direct care experience in a 245D licensed setting
- Two years of supervisory experience in a 245D licensed setting
- Knowledge of the basic skills used in DBT (Dialectical Behavior Therapy)
- Experience working with individuals with RAD, PTSD, FASD, Bipolar Disorder, and Borderline Personality Disorder
Locations Available
We have several locations available, including South Minneapolis, New Hope, St Louis Park, and Champlin.
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