Customer Experience Specialist
1 week ago
We are seeking a highly organized and dedicated Customer Experience Specialist to join our team at Dynamix Physical Therapy LLC. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a seamless patient experience.
Key Responsibilities:
- Engage with patients upon arrival and provide personalized support throughout their visit
- Answer phone calls promptly and handle scheduling requests in a timely manner
- Process payments and balance payment logs daily
- Schedule appointments and manage the clinic's schedule efficiently
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and multitask effectively
- Familiarity with medical terminology and procedures an asset
We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, as well as a comprehensive benefits package including health, dental, and vision insurance, 401(k) retirement plan, and paid time off.
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