Product Development Engineer
1 month ago
We are seeking a highly skilled Product Engineer II to join our team at Development Resource Group. As a key member of our organization, you will be responsible for providing product support for service and repair activities for our multi-product medical device business.
Key Responsibilities- Provide process, documentation, tools, equipment, and materials to the global field service organization to enable them to accomplish their work effectively and efficiently.
- Assist in the update or creation of procedures, quality documents, service manuals, or other documentation required for field and technical services teams.
- Support projects aimed at increasing customer uptime and service effectiveness, including communication with field service and depots worldwide that service our capital equipment.
- Provide input to the organization on key projects focused on quality improvements, system updates, and next-generation equipment.
- Support training to internal field service, technical service, sales, and clinical personnel.
- Work with the global field organization to support service activities in existing markets and expansion into new markets.
- Manage and prioritize service-related issues and escalations from the global field service team.
- Bachelor's degree in Engineering (Mechanical, Electrical, Software, or Bio-Medical)
- At least one year of degree-related industry experience
- Personal productivity and self-discipline to accomplish multiple tasks simultaneously, while meeting critical project timelines
- Knowledge of medical device use and/or design
- Knowledge of hospital and/or capital equipment network connectivity
- Experience with electro-mechanical equipment
- Strong problem-solving and analytical skills; advanced skills in MS Excel and MS Access
- Multi-lingual ability (German and/or Spanish preferred) with an understanding/appreciation of other cultures
If you are a motivated and detail-oriented individual with a passion for product development and support, we encourage you to apply for this exciting opportunity.
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Product Development Engineer
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Mounds View, Minnesota, United States Development Resource Group Full timeJob Summary:We are seeking a highly skilled Product Development Engineer to join our team at Development Resource Group. As a Product Development Engineer, you will be responsible for providing product support for service and repair activities for multi-product medical device business.Key Responsibilities:Provide process, documentation, tools, equipment, and...
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