Regional Healthcare Quality and Patient Experience Specialist

3 weeks ago


Creve Coeur, Illinois, United States LHC Group Full time

LHC Group is looking for a skilled Regional Home Health Quality and Patient Experience Coordinator in Creve Coeur, Illinois. The estimated annual salary for this position is approximately $105,000, depending on experience.

About the Job

This role involves supporting agencies during state and Joint Commission surveys, maintaining current knowledge of regulations affecting the agency, and serving as a resource to leadership regarding Conditions of Participation, State Minimal Standards, and Joint Commission standards.

Responsibilities
  • Partner with agency leadership to develop and implement effective actions to mitigate quality-related findings.
  • Monitor internal quality chart review results and provide feedback on effective action plan development to improve results.
  • Regularly communicate progress and concerns with the respective Regional Vice President and Home Health Quality and Patient Experience Zone Manager.
Qualifications
  • A Bachelor's Degree in a healthcare-related field or an Associate Degree for RN candidates only.
  • At least 3 years of healthcare experience, preferably in home care or healthcare quality.
  • Certification in Healthcare Quality is preferred after the first year of service.


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