ServiceNow Software Engineer
3 days ago
Job Summary:
Abbtech Professional Resources is seeking a highly skilled ServiceNow Developer to support ongoing ServiceNow continuous improvement projects for an enterprise. The successful candidate will be able to adapt to client needs and support the implementation of the ServiceNow roadmap.
Key Responsibilities:
- Develop ServiceNow custom applications using declarative app engine
- Provide expert configuration of ServiceNow through systems development lifecycle
- Provide unit testing of implementation
- Support development in Agile framework
- Support requirements discussions with internal and external stakeholders and third-party contributors
- Provide subject matter expertise for ServiceNow for the enterprise
Requirements:
- Bachelor's degree and 4+ years of ServiceNow hands-on experience
- Must have hands-on ServiceNow development experience across multiple modules, particularly experience with Customer Service Management (CSM)
- Experience with HTML5, Angular JS, jQuery, and CSS
- Active ServiceNow Certified Systems Administrator (CSA) Certification or the ability to obtain certification within 3 months of hire date
- Familiarity with organizational change management
- Ability to support multiple projects simultaneously
- Knowledge of Agile/Scrum concepts
- Knowledge of ITIL concepts
- Experience working in a highly matrixed organization
- Attention to Detail: is thorough when performing work and conscientious about attending to detail
- Demonstrates a high degree of customer service and team work
- Strong Communication Skills: be able to express key ideas and obtain tangible feedback from cross-functional team members and stakeholders
- Critical Thinking and Problem Solving: identifies risks and problems, and be able to conduct qualitative and quantitative analysis to generate and evaluate alternatives and to make recommendations
Nice to Have:
- ServiceNow Certified Application Developer Certification
- ServiceNow Certified Implementation Specialist Certification
- ITIL v3 Foundations Certification
- Presentation and requirements elicitation skills
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