Service Advisor

5 days ago


Leawood, Kansas, United States Aritzia Full time

The Service Department at Aritzia

The mission of the Service Department is to deliver exceptional service to clients, fostering enduring relationships.

This is a unique opportunity to be part of the team responsible for delivering elevated service to clients in Retail.

As the Service Advisor, you will process transactions, manage client services, and maintain exceptional organization at the service counter to create memorable moments for clients.

With the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia.

Key Responsibilities:

  • Deliver extraordinary experiences and make meaningful moments at the service counter
  • Accurately and efficiently process transactions while preserving a world-class client experience
  • Manage the end-to-end process of services, supporting with notifying clients of their incoming services, auditing services, and resolving opportunities to mitigate impacts to the client experience
  • Support service counter operations, including managing the line up, preparing product for transactions, packaging client purchases, and returning product to the sales floor

Requirements:

  • Proven skills, education, and/or applicable certifications
  • A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
  • The ability to collaborate fluently with cross-functional partners
  • A commitment to quality and investing in results that add value to the business

Aritzia's Commitment:

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career.


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