Help Desk Professional

7 days ago


Quantico, Maryland, United States Digital Consultants, LLC Full time
Job Description

The Help Desk Analyst I will be responsible for initiating and resolving service requests/problem incidents, consulting with the user community to resolve technical problems, and maintaining records and tracking databases. Additionally, this role will involve working with system administrators and developers to ensure services/incidents are completed.

This position requires a minimum of 2 years in IT support, an active secret clearance, and eligibility to obtain Top Secret/SCI. DoD 8570 IAT Level II Certification (Security +CE, CCNA Security, CySA++, GICSP, GSEC, or SSCP) is also required.



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