Sales and Customer Service Leader

6 days ago


Tupelo, Mississippi, United States Shoe Carnival, Inc. Full time
About the Role:
The Assistant Store Manager will be responsible for assisting the Store Manager in all operational and leadership aspects of the store. This includes driving sales growth, enhancing customer satisfaction, training and coaching store associates, maintaining store appearance and merchandising standards, and managing inventory and logistics effectively. The ideal candidate should have excellent leadership and customer management skills, as well as strong communication and interpersonal skills.

Key Responsibilities:
* Assist the Store Manager in operational and leadership aspects of the store
* Drive sales growth and enhance customer satisfaction through effective merchandising, marketing, and customer engagement strategies
* Train and coach store associates to ensure they possess the necessary skills and knowledge to deliver exceptional customer service
* Maintain store appearance and merchandising standards, ensuring a visually appealing and inviting shopping environment
* Manage inventory and logistics effectively to minimize waste and optimize stock levels

Requirements:
* 2+ years of retail sales or customer service experience required
* Some previous supervisory experience preferred but not required
* Ability to work flexible schedules including nights, weekends, and holidays
* Strong leadership and customer management abilities
* Excellent communication and interpersonal skills

What We Offer:
* Competitive salary: $63,960 per annum (based on location and performance)
* Daily pay option
* Career path opportunities for professional growth and development
* Employee & family discounts on purchases
* Health, dental, and vision insurance plans
* Paid time off (vacation and sick time)
* Annual performance reviews
* Flexible spending accounts
* Life, disability, and voluntary benefits
* Employee assistance program
* 401(k) retirement plan
* Employee stock purchase plan

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