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Flexible Sales Associate Position

2 months ago

Bella Vista, Arkansas, United States Hamilton Place Full time

Part-Time Retail Sales Representative

Contributes to sales growth by delivering outstanding service to customers through effective relationship management, sharing product knowledge, and maintaining a tidy and secure store environment. Regularly meets personal performance targets that align with overall store objectives.

Key Responsibilities:

Upholds company values and sets a positive example through actions.

Ensures adherence to all company policies and procedures.

Additional tasks as assigned by management.

Sales Performance:

Achieves or surpasses individual, store, and division sales and credit targets while supporting overall store performance.

Customer Engagement:

Delivers exceptional customer service by anticipating needs, exceeding expectations, and following company service standards.

Engages with customers to build loyalty, demonstrating the ability to manage multiple tasks while serving both internal and external clients.

Addresses customer inquiries and resolves issues effectively, involving management when necessary.

Maintains a friendly, energetic, and professional demeanor at all times.

Takes initiative in seeking feedback for personal growth and consistently receives positive customer feedback.

Communicates clearly with management, team members, and customers in person, via written communication, and over the phone.

Fosters collaborative relationships by sharing ideas and treating others with respect.

Inspires team members by embodying company values and behaviors, acting as a positive role model.

Ensures compliance with all company policies and applicable laws.

Operational Duties:

Completes opening and closing tasks as directed by management with a focus on customer service (e.g., restocking merchandise, maintaining store appearance, processing shipments).

Meets merchandise processing standards and keeps work areas organized.

Adheres to loss prevention practices and reports potential issues to safeguard company assets.

Maintains a safe working environment and reports hazards to management.

Participates in inventory preparation and management.

Records work hours accurately and remains adaptable to business needs.

Follows all operational guidelines and reviews updates regularly.

Technical Skills:

Demonstrates eagerness to learn and effectively navigates company training systems.

Processes transactions efficiently and accurately.

Utilizes company systems to assist customers and complete transactions.

Handles phone calls professionally, transferring and placing calls as needed.

Brand Knowledge:

Understands and articulates the company’s brand positioning and current marketing initiatives.

Embodies the company’s purpose and values in all interactions.

Actively participates in team meetings and utilizes educational resources to enhance product knowledge.

Stays informed about fashion trends and effectively communicates this knowledge to customers.

Position Requirements:

Customer Service: Acts as a role model, prioritizing customer satisfaction.

Follow Directions: Capable of prioritizing tasks and meeting deadlines with minimal supervision.

Merchandising: Knowledgeable about visual standards and capable of implementing them.

Communication: Effectively communicates with customers and team members.

Accuracy: Handles cash transactions with precision.

Schedule Flexibility: Willing to adapt to business needs.

Physical Requirements: Able to lift and carry up to 20 pounds occasionally and navigate the sales floor and stockroom effectively.

Educational Background:

Minimum requirement: High School Diploma or GED.

At least one year of experience in a sales role or relevant service industry experience with proven success.