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Shift Operations Manager

2 months ago

Vestal, New York, United States Arby's Full time
Job Description

Job Title: Shift Supervisor

Job Summary:

We are seeking a highly motivated and experienced Shift Supervisor to join our team at Arby's. As a Shift Supervisor, you will be responsible for leading a team of crew members to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Team Environment:
    • Support a positive and respectful team environment
    • Communicate shift priorities, goals, and results with team members
    • Provide coaching and feedback to crew members
  • Operational Excellence:
    • Create and maintain a customer-centric culture in the restaurant
    • Operate with a sense of urgency to deliver speed targets
    • Ensure brand standards, recipes, and systems are executed
    • Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety, and sanitation guidelines
  • Profitability:
    • Drive sales growth and results
    • Execute restaurant standards and marketing initiatives
    • Manage cash over/short during shift
    • Ensure all products are prepared according to brand standards

About Arby's:

Arby's is a leading fast-crafted restaurant chain that delivers high-quality meats and innovative sides. Our mission is to inspire smiles through delightful experiences. As a Shift Supervisor at Arby's, you will be part of a dynamic team that is passionate about delivering exceptional customer service and driving sales growth.