Customer Service Representative

2 weeks ago


Devils Lake, North Dakota, United States Western State Bank Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Western State Bank. As the face of our bank, you will be responsible for providing an exceptional customer experience to our customers in a fast-paced and dynamic environment.

Key Responsibilities

  • Customer Transactions: Handle customer transactions with accuracy, professionalism, and efficiency, ensuring a positive and impactful impression on our customers.
  • Referrals: Identify opportunities to cross-sell and recognize customer needs, providing solution-based business development and referrals within the bank.
  • Standard and Miscellaneous CSR Tasks: Balance daily transactions, complete required compliance trainings, order supplies, and assist with internal projects as needed.
  • Other Duties: Perform other duties and responsibilities as assigned by management.

Requirements

  • Education: High School Diploma or equivalent preferred.
  • Experience: Previous cash handling experience preferred.

Benefits

  • Full-time positions: Eligible for full benefit package.
  • Part-time positions: Eligible for paid time off, paid holidays, and 401k (dependent upon meeting hours worked requirement).

Equal Employment Opportunity

Western State Bank is an equal employment opportunity employer and welcomes applications from all qualified candidates who are eligible to work in the United States. We are not able to provide sponsorship for visa status.



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