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High-End Retail Specialist

2 months ago

Palo Alto, California, United States Richemont Full time
Job Summary

We are seeking a highly skilled and experienced Luxury Sales Consultant to join our team at Richemont Americas. As a Client Advisor, you will be responsible for achieving personal sales targets and contributing to the achievement of the boutique's objectives.

Key Responsibilities
  • Consistently achieve/exceed monthly and yearly turnover and KPI's targets set by Boutique Manager and management.
  • Support in achieving/exceeding Boutique overall target.
  • Actively participate in the briefings and contribute to the development of the Boutique performance.
  • Welcome and handle customers' requests, lead and manage all steps of the sale following Panerai Selling Ceremony.
  • Identify high-potential sales lead, perform targeted and diligent follow up to generate product selling opportunities.
  • Identify customer's needs to suggest and promote products accordingly.
Requirements
  • Minimum of 2 years in the luxury retail industry, in a sales function.
  • Strong sense of luxury service and aesthetics.
  • Fluent in English, additional language skills are a plus.
  • Result and action oriented.
  • Strong selling skills.
  • Team player with good interpersonal competences and empathy.
  • Curious and self-motivated, with excellent customer service mindset.
  • Strong attention to detail with ability to handle multiple tasks simultaneously.
What We Offer
  • Generous compensation and benefits package for eligible employees.
  • Comprehensive benefits program to support employees and their loved ones.
  • Income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
  • Paid time off, a wellness reimbursement benefit, and access to the employee assistance program.
  • Volunteer days off, supporting initiatives that drive change.
Salary

$26 - $30 hourly

Salary will be determined based on relevant skills and experience.