Sales Team Lead

2 weeks ago


Catonsville, Maryland, United States Roto-Rooter Plumbing and Drain Service Full time

Roto-Rooter Plumbing and Drain Service is seeking an experienced service manager to lead, train, and support its growing Catonsville area excavation team. As a key member of our team, you will be responsible for overseeing the branch's excavation department, ensuring it operates profitably and safely.

Key Responsibilities:

  • Manage the excavation department to achieve monthly and annual sales quotas.
  • Work closely with the hiring manager to recruit and maintain a high-performing excavation team.
  • Coordinate with the general manager and office management team to ensure seamless operations.
  • Monitor team performance and provide ongoing field sales and education training.
  • Troubleshoot and provide technical support to the excavation sales and service teams.
  • Ensure adherence to strict company and OSHA safety requirements.
  • Coach and develop sales & service team members using hands-on training methods.

Requirements:

  • A valid driver's license.
  • 3-5 years of sales management experience.
  • Service industry experience is strongly desired.
  • Excellent customer service experience.
  • Strong verbal and written communication skills.
  • P&L management experience preferred but not required.
  • A self-starter who is organized, thorough, and thrives in a fast-paced environment.

Why Roto-Rooter:

We offer a comprehensive benefits package, including:

  • Medical insurance
  • Prescription Drug Card
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Accident and Critical Illness Insurance
  • Life Insurance
  • Paid Vacation
  • Matching 401K Retirement Savings Plan
  • Tuition Reimbursement
  • Profit Sharing

EEO Statement:

We are an equal opportunity employer and welcome applications from all qualified candidates without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.


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