Insurance Account Representative
2 months ago
Are you a motivated and customer-focused individual looking for a challenging role in the insurance industry? Do you enjoy working with the public and providing excellent service? If so, we may have the perfect opportunity for you as a member of our team at Rose Quinonez - State Farm Agent.
Key Responsibilities:
- Establish and maintain strong relationships with customers, providing personalized service and support as needed.
- Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options and provide recommendations tailored to their needs.
Benefits:
- Hourly pay plus commission/bonus structure for motivated and results-driven individuals.
- Opportunity to gain valuable experience and skills in the insurance industry.
- Chance to grow and develop within our agency, with opportunities for advancement and professional development.
Requirements:
- Excellent interpersonal and communication skills, with the ability to work effectively with customers and colleagues.
- Strong problem-solving skills and ability to work independently.
- Detail-oriented and organized, with a focus on delivering high-quality results.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong customer service skills, with a focus on providing exceptional service and support.
- Ability to effectively relate to customers and provide personalized service.
- Bilingual skills, with a preference for Spanish.
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Customer Service Representative
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Insurance Account Specialist
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